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HP OfficeJet 9110 All-in-One (C8140A)| Manufacturer: | Hewlett Packard | | List price: | $599.99 |
| Our price: | Too Low To Display that is 100% off! |
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| HP OfficeJet 9110 All-in-One (C8140A) |
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Average rating:  |  |
Software Nightmare |
| I recently purchased the HP 9110 All-in-one machine. It works great...NOW. I spent about 10 hours on the phone with HP support before we finally got the software installed correctly. If you don't have networking, multiple printers, and can use a USB cable, you probably won't have any problems, but if you need to use a parallel, think twice!! Now that it is working, the print speed is awesome (for an inkjet) and the two-sided printing feature is very cool. All in all, I'm happy with it now, but a few days ago, I would have had a very different opinion!!! |
| HP OfficeJet 9110 All-in-One (C8140A) - Hewlett Packard |  |
A true all-in-one |
I replaced a LaserJet 3330 AND an Epson stylus (for color and labels) with this (almost) marvelous product.
It has total all-in-one function -- and that is, indeed, a lot of function. All of which works flawlessly.
I am well pleased with it.
That having been said there are a few negatives that a buyer needs to be aware of.
Software:
1. The hp software is, as always, a nightmare to install, especially when you have had a 3330 installed before. The 3330 software uninstall leaves many 'artifacts' which are not identified in any document behind. These artifacts will not permit successful installation of the 9110! After four hours on the phone with HP tech support and the manual deletion of about 100 of the offending artifacts I got the 9110 installed and it the HARDWARE really works like a charm.
2. HP has done its 'standard' AWFUL job in developing support applications.
a. For the "DIRECTOR", which is the 'standalone' access to the device, they have re-invented the Window GUI and replaced it with a totally incompetent one. It is an almost incomprehensible hodgpodge. Had they stuck with the Windows GUI it would have been a much better product.
b. The "Gallery" which is supposed to organize your images is **surprisingly** substantially worse than the Director! I say surprisingly becaus the Director is so bad. The Gallery is one of the worst pieces of software I have seen in a long time.
c. The Fax software which is invoked when Word or Outlook is to send a fax does NOT communicate with the MS Outlook address book. This is a real pain in the neck.
Hardware:
1. There is NO manual feed! So that if you have an occasional form, label or envelope to print you must open the feed tray to insert it.
2. There is no way to insert a 'dialling' prefix (e.g. 9, for a PBX attached phone line) -- this is annoying but not dibilitating. Other fax machines and all-in-ones do incorporate this feature.
In summary:
It is fortunate that, in contrast to the HP support applications, the Drivers are quite competent. So, when printing from MS Word or Excel or scaning from Adobe Photoshop everything works extremely well. Except for a few, seldom used, functions the HP apps are avoidable.
The 9110 is an an excellent but imperfect product. Its function exceeds any other all-in-one that I could find.
I guess that perfection comes only in heaven and I am in no hurry to get there. |
| Hewlett Packard - HP OfficeJet 9110 All-in-One (C8140A) | |
Best Thing Since Sliced Bread |
I just bought an HP 7130 last week, before seeing this newer model. The 7130 was an absolute piece of crap, and I had second thoughts about the 9110 as well, not having seen it in stores near me and thus being unable to test it. Finally, I got it delivered, and oh my, what a world apart it is from the 7130. HP must have fired the team responsible for the 7130 and brought in serious replacements -- the 9110 is a wondrous piece of equipment for serious users. I simply love it! Much easier to use, extremely silent, intelligent, faster; it's worth every single penny!
If you have bought any other all-in-one within the last couple of weeks, take it back, and get this one instead. You won't feel sorry, guaranteed! |
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